byd99Privacy Policy
This page describes what we collect when you use byd99 and how we keep that data protected. Our byd99 platform collects personal information to operate your account, process payments, verify your identity, and comply with legal obligations across the jurisdictions where we operate. We treat your data as a critical asset and apply industry-standard encryption, access controls, and regular security audits to prevent unauthorised access or misuse.
We at byd99 do not sell your personal information to marketers or third parties for profit. We share your data only when legally required (such as with payment processors for fund settlement, or with law-enforcement authorities under valid court order). This policy outlines what data we collect, how we use it, how long we retain it, and what rights you have to access, correct, or request deletion of your information.
What data we collect on byd99
When you register a byd99 account, we collect your name, email address, phone number, and date of birth. We also require government-issued identification documents — typically a passport, national ID card, or driving licence — to verify your identity in compliance with anti-money-laundering (AML) and know-your-customer (KYC) standards. We store copies of these documents securely in our encrypted database.
During your use of byd99, we record your account activity: login history, IP addresses, payment transactions, game-play history, betting patterns, and any communication with our customer support team. We collect this data automatically through our platform's logging systems. If you contact our support team via email or in-app chat, we retain those communications and any personal details you share within them.
Our byd99 platform may also collect information about your device, browser type, operating system, and general geographic location (at country or region level) via standard web analytics tools. We do not use GPS or precise location tracking; we rely on IP-address-based geolocation, which is approximate and used primarily to enforce jurisdiction-based access restrictions and improve server performance.
We at byd99 collect only data necessary for account management, payment processing, legal compliance, and fraud prevention.
How we use your data on byd99
We use your byd99 personal data for several core purposes. First, account creation and authentication — we verify your identity and maintain your account credentials securely. Second, payment processing — we share essential payment data (name, account number, transaction amount) with our payment partners DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, and e-wallet to enable deposits and withdrawals. Third, legal and regulatory compliance — we retain transaction records and identity documents to comply with AML, KYC, and tax-reporting requirements across the jurisdictions where we operate.
Fourth, fraud detection and prevention — we analyse your account activity to identify suspicious patterns (unusual login locations, rapid fund transfers, account takeover attempts) and protect your account from unauthorised access. Fifth, customer support — we use your data to respond to your inquiries, resolve disputes, and improve our service. Finally, legal obligations — we may disclose your data to law-enforcement authorities, regulators, or courts when required by valid subpoena, court order, or applicable law.
- Account verification
- We collect identity documents and personal details to verify you meet age and legal-capacity requirements.
- Payment processing
- We share essential transaction data with payment partners (mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment) to settle deposits and withdrawals.
- Fraud prevention
- We monitor account activity for suspicious patterns and unusual login locations to protect against unauthorised access.
- Legal compliance
- We retain records to comply with anti-money-laundering, tax, and gaming-regulatory requirements in supported jurisdictions.
Third-party processors and data sharing on byd99
We work with several third-party service providers on byd99. Our payment processors (online payment, e-wallet, mobile banking, local payment, online payment, e-wallet, and regional banks) receive your name, account details, and transaction amounts to settle your deposits and withdrawals. Our identity-verification vendors receive copies of your government-issued documents to confirm your age and legal capacity. We select all third parties based on their security practices and contractual commitments to protect your data.
We do not sell your data to marketing agencies, data brokers, or advertising networks. We may share anonymised, aggregated statistics (such as "byd99 users in Jakarta prefer live-dealer tables") with analytics partners to improve our service, but we never share personally identifiable information for marketing purposes without your explicit written consent.
Data retention and deletion on byd99
We at byd99 retain your personal data for as long as your account is active, plus a minimum of five years after account closure. This extended retention period supports regulatory audits, fraud investigations, dispute resolution, and law-enforcement inquiries. Government agencies and regulators require us to maintain transaction records and identity documents for extended periods; we cannot delete data earlier without breaching those legal obligations.
You may request deletion of your byd99 account and associated personal data by submitting a formal request through the in-app support portal. We will process your request and, if no legal hold or investigation is pending, delete or anonymise your data within 30 days. However, we will retain transaction records and identity documents as long as legally required.
Your rights and data subject access on byd99
You have several rights regarding your data on byd99. You can request a copy of all personal data we hold about you; we will provide this in a structured, portable format within 15 business days of your request. You can request correction of inaccurate information; we will update records promptly. You can request deletion of your data (subject to legal retention obligations); we will advise you of any legal barriers to deletion. You can withdraw consent to specific data processing (such as analytics cookies); we will honour your preference and adjust our systems accordingly.
To exercise any of these rights, contact our support team through the in-app help centre or email [email protected]. We will respond within 5 to 10 business days and may request additional information to verify your identity before processing your request. If you believe we have violated your data rights, you may lodge a formal complaint with your local data-protection authority.
Cookies and tracking on byd99
Our byd99 platform uses cookies and similar tracking technologies to maintain your login session, remember your preferences, and analyse how you navigate our site. We use functional cookies (necessary for login and account security) and analytics cookies (to understand user behaviour and improve performance). We do not use advertising cookies or retargeting pixels on byd99.
You can control cookie settings through your browser preferences; disabling cookies may limit your ability to use certain byd99 features. We recommend keeping functional cookies enabled to maintain account security.
International data transfer and server location on byd99
Our byd99 servers may sit outside your home country. When you use byd99 from Jakarta, Surabaya, Bandung, Medan, or Semarang, your personal data may be processed and stored on servers located outside Indonesia. By registering on byd99, you consent to this international data transfer. We apply the same encryption and access controls to all data, regardless of server location.
Security practices on byd99
We at byd99 protect your data using industry-standard encryption (TLS/SSL for data in transit, AES-256 for data at rest), firewalls, intrusion detection systems, and regular security audits. Our staff access personal data only when necessary and under strict confidentiality agreements. We conduct annual penetration testing and vulnerability assessments to identify and remediate security weaknesses.
However, no security system is perfectly impenetrable. If we suffer a data breach, we will notify affected users within a reasonable timeframe and, if required by applicable law, notify regulatory authorities. We maintain cyber-insurance to cover data-breach response costs.
Changes to this privacy policy on byd99
We may update this policy from time to time. Material changes will be announced on our byd99 platform at least 30 days before taking effect. Continued use of byd99 after any change constitutes your acceptance of the updated policy. We encourage you to review this policy periodically.
Contact us about privacy on byd99
If you have questions about how we handle your data on byd99, or wish to exercise your data rights, contact our support team through the in-app help centre (Settings → Help Centre → Privacy Request) or email [email protected]. We aim to respond to all privacy inquiries within 5 to 10 business days. For complex data-access requests, we may need additional time to compile information; we will keep you informed of progress.
Legal and jurisdiction information
Expand legal and jurisdictional details
Service availability
We at byd99 provide our gaming services only in jurisdictions where online gaming is expressly permitted by applicable local law. Our platform does not operate everywhere; access restrictions exist in many countries and regions, and regulatory frameworks differ widely. Before registering or depositing funds on byd99, you must independently verify that your jurisdiction permits participation in online gaming and that accessing byd99 complies with your local laws. We cannot provide legal advice, and we strongly recommend consulting local gaming regulators or a qualified legal professional if you are uncertain about your jurisdiction's stance on online gaming. Our payment partners — DANA, OVO, GoPay, ShopeePay, LinkAja, QRIS, BCA, Mandiri, BRI, and BNI — also enforce their own compliance policies and may decline transactions if they detect activity inconsistent with their permitted scope or applicable law. If a transaction is blocked or reversed by a payment partner, that reflects their decision, not necessarily ours, though we work collaboratively with all partners to facilitate lawful fund movement where applicable law permits our operation.
Account eligibility
Registration on byd99 requires that you meet the minimum age and legal-capacity standards established by your jurisdiction's law. Many jurisdictions set this minimum at 18 years; others specify 21 years or another threshold. When you create your byd99 account, you declare under penalty of perjury that you meet all applicable age and legal-capacity requirements, and you authorise us to verify this claim through third-party databases, government-issued identification documents, biometric authentication, or other verification methods. False age declarations or misrepresentation of legal capacity result in immediate account suspension and forfeiture of any balance in your account. We do not knowingly accept users below the applicable age threshold and reserve the right to request additional documentation to confirm eligibility at any time during your use of byd99. Our verification procedures align with anti-money-laundering (AML) and know-your-customer (KYC) standards adopted by Southeast Asian financial regulators, banking authorities, and gaming oversight bodies. If you have previously self-excluded from any other gaming operator or are subject to a court-ordered or legal gaming prohibition, you are ineligible to register on byd99, and any account found to violate this restriction will be suspended immediately.
Local-law responsibility
Each user of byd99 accepts full personal responsibility for ensuring that their access to and participation on our platform comply with all laws applicable to their own jurisdiction. We cannot audit or monitor every user's geographic location in real time, and geolocation technologies are inherently imperfect; if you access byd99 from a jurisdiction where online gaming is prohibited or restricted by law, that legal breach is your liability, not ours. Similarly, if your jurisdiction imposes taxes on gaming winnings, specific reporting requirements for gaming activity, or licensing restrictions, you alone are responsible for calculating, reporting, and paying those obligations in accordance with your local tax authority's requirements. We may report large transactions to relevant tax authorities or financial regulators if required by law, but we do not prepare individual tax returns on behalf of players or provide tax advice. If your jurisdiction restricts or bans online gaming, we ask that you refrain from accessing byd99; attempting to circumvent geographic or legal restrictions using VPNs, proxy servers, or other masking technologies violates both applicable law and our terms of service. We encourage all players to access byd99 only where it is lawful to do so and to respect the regulatory framework applicable in their own jurisdiction.
Data and privacy scope
Our privacy practices on byd99 are detailed in this policy and our terms of useWhen you register, we collect personally identifiable information (PII) — including your name, email, phone number, date of birth, and government-issued identification documents — for account creation, payment processing, regulatory compliance, and fraud prevention. We also record your login history, IP addresses, transaction records, account activity logs, and game-play history. All such data is processed in accordance with this privacy policy, which outlines retention periods, third-party disclosure practices, and your rights regarding access, correction, and deletion of your data. We share essential payment data with our payment processors (DANA, OVO, GoPay, ShopeePay, LinkAja, QRIS, BCA, Mandiri, BRI, BNI) and verification data with regulatory or law-enforcement authorities only when legally required. We do not sell PII to marketing brokers or third-party advertisers, and we do not use your data for unsolicited marketing communications without your explicit prior written consent. Industry-standard encryption and access controls protect all stored PII; in the event of a data breach, we will issue notification to affected users in accordance with applicable law. You may request a copy of your personal data, correct inaccurate information, or request deletion of your data (subject to legal retention obligations and ongoing investigations) by contacting our support team through the in-app help centre or email.
Contact for legal inquiries
If you have legal, compliance, regulatory, privacy, or dispute-resolution questions about byd99, please contact us through the in-app support portal (Settings → Help Centre → Legal Enquiry) or via email at [email protected]. We aim to respond to all legal and privacy inquiries within 2 to 5 business days, though complex matters may require extended investigation and a longer response timeframe. For urgent issues — such as account suspension, suspected fraud, payment disputes, or security concerns — please use the Priority Support channel, which targets a 24-hour response window on weekdays and standard-hours response on weekends. Government agencies, regulatory bodies, and law-enforcement officials may submit formal legal enquiries, regulatory audits, data-access requests, or subpoenas to our legal department via certified mail to our registered office address (available upon request through official channels). We maintain detailed transaction logs, user activity records, account history, and game-play documentation for a minimum of five years to support regulatory audits, legal discovery, fraud investigations, and law-enforcement inquiries. If you are subject to a court order, governmental demand, or law-enforcement subpoena, we will comply in accordance with applicable law while respecting your privacy to the greatest extent legally permissible. This privacy policy and our complete terms of service are the governing legal documents; in any conflict between this summary and our full policies, the complete policies control.